Amman,JORDAN
0788001400 / 062004010

UWallet Services

Pay your Umniah bills without incurring any fees through the UWallet or Umniah app.

Transfer money from person to person, whether to an e-wallet, a bank account, a retail establishment, a company or a government entity, locally or internationally.

Transfer Money through UWallet Application

  • Enter your password, go to the Main Menu and click on Money Transfer
  • On the Transfer screen, choose to transfer through your wallet number, Alias or an IBAN number, and enter the amount to be transferred in Jordanian dinars in the amount field, then confirm the transfer process by pressing Continue
  • A confirmation screen will pop up on screen with a summary of the transaction and with the relevant information. To continue, enter your 4-digit password
  • If the transfer process is successful, you will receive a message confirming the transaction and the value of the new balance remaining in the wallet, minus the value of the transfer fee

Once the transfer has been successfully completed, you will receive an SMS with the details as well as the new balance, which will include all the fees that have been deducted.

UWallet can be used to pay utilities and telecommunications bills, fines, real-estate taxes and professional association dues, to name a few, among others. The eFawateercom service covers more than 82 billers and 360 services, all available on UWallet.

To use this service, select the eFawateercom icon on the UWallet application..

How can I cash in to UWallet (Deposit)? 

 

  • First: You can deposit in your wallet by visiting any of Umniah’s showrooms spread all over the Kingdom, in addition to the exchange services provided by UWallet, and within the following steps

 

Provide the employee with the mobile phone number of your wallet, and the value of the money to be deposited in your account.

Fill out and sign the deposit form.

The employee will deposit the required amount into your account from his own system.

You will receive a short message alerting the deposit movement with the new balance of your wallet, and you can track your entire financial movements through the application.

  • Second: You can deposit through self-service machines located in Umniah showrooms.
  • Third: You can deposit through eFAWATEERcom
  • Forth: You can deposit through an yof the kiosk macines located in Umniah showroom or Sameh mall.

 

The maximum limit for each deposit movement is 1,000 dinars, and the maximum monthly movements for the wallet is unlimited

You can view your account balance through the UWallet app at any time, by selecting the (Balance) icon.

Maximum and minimum limits for purchases/transfers/withdrawals/deposits through “uwallet”?

 

 

  1. To withdraw cash, visit an Umniah showroom, a participating currency exchange company or a store that provides the UWallet service. To complete the transaction, the owner of the wallet will have to present valid identification as well as the phone number associated with the wallet.
  • Provide the employee with the phone number associated with your wallet, and the amount you wish to withdraw.
  • Fill out and sign the withdrawal form.
  • The employee will withdraw the amount from your account through the system. You will then receive an SMS with an OTP that should be given to the employee, which verifies that you are the owner of the wallet.
  • The employee can then make the withdrawal, complete the transaction on the system, and hand over the cash to you.
  • You will receive an SMS notifying you of the transaction, showing your new balance as well as the commission fees deducted during the transaction.

2.You can cash out from any Cairo Amman Bank, Arab bank, housing bank, Islamic International Arab Bank, Capital bank or Jordan Kuwait Bank ATM, using their card-less services.

  • Access the UWallet app.
  • Select Cash-out from ATM and enter the password you receive via SMS.
  • At the ATM machine, select the Card-less Services option.
  • Then select UWallet or Mobile Phone Services.
  • Enter the phone number associated with the wallet.
  • Enter the number sent to you by SMS.
  • Enter the amount you wish to withdraw.
  • You will receive an SMS confirming the occurring withdrawal, minus the commission fees.

3. You can also cash out through the UWallet MasterCard, via any local or international ATM machine.

4. you can also cash out through the kiosk that are located in Umniah showrooms

This is a product, exclusively available to UWallet customers, offers a new way to conduct financial transactions such as purchases at certain points of sale, online shopping, and cash withdrawal from ATMs easily and safely, both locally and internationally.

How to obtain a UWallet MasterCard

Open a free UWallet account, deposit any amount into the account, keeping in mind that the wallet’s balance is the same as the balance of the card.

The advantages of the UWallet MasterCard

  • Payment for purchases at points of sales, locally and internationally
  • Cash withdrawal from ATMs, locally and internationally
  • Shopping and paying online
  • Discounts and other benefits at partner stores
  • The card supports Near Field Communication Technology (NFC)
  • The card is safe for online shopping
  • The card may be requested through all authorized UWallet agents across the Kingdom
  • To find your nearest UWallet agent, call 0788001400

The ceilings for UWallet’s gold MasterCard Transactions

Transaction

Ceiling

Purchases from local points of sale

JD1500 per transaction

Internet shopping – local websites

JD1500 per transaction

Withdrawals from local ATMs

500JD per transaction or according to the ATM, with a maximum of 1500/day

Purchases from international points of sale

JD1500 per transaction

Internet shopping – international websites

JD1500 per transaction

Withdrawal from international ATMs

500JD per transaction or according to the ATM, with a maximum of 1500/day
  • Terms and conditions apply 

Contact Us

For questions and inquiries, contact us on:

Telephone: 078 800 1400

Fax: 06 200 4441

Email: info@UWallet.com

Type
Channel or Entity
Limits transfer
Fees (JD)
Registration
Online or Through Agent
Free
Cash-In
Agents
0.001- 1000 JD
Free
Efawateercom
1 JD – 50 JD
50.001 – 100 JD
100.001 – 200 JD
200.001 – 100 JD
0.2
0.25
0.5
1
Cash-Out
Agents
Less than 20 JD
From 20 – 50 JD
50.001- 1000 JD
0.5
0.75
1
Cardless ATM cash withdrawal
1 – 500 JD
1
   UWallet MasterCard ATM cash withdrawal
1-500 JD
1
Person to Person Money Transfer
UWallet to UWallet
Money Transfer
 
0.01-1000    
 
0.001-50 JD
 
50.001 -200 JD
 
200.001 -1000 JD
 
 
 
Free *
Uwallet Person to Non-UWallet Person Money Transfer
 
       0.15
0.25
0.35
Check Wallet Balance
UWallet App
 
 
 
Free
Transactions history
UWallet App
 
Free
eFawateercom Services
UWallet App
Depends on service
E-fawateercom fees
Merchant Payments
UWallet App and merchant apps
Depends on service
Free
Payment at Point of Sale 
Locally
 
0.01-   1500JD
 
 
 
1-30
30.1-100JD
100.01-1000JD
Free
 
 
 
0.10
0.15
0.20
3% currency change fees
Currency conversion rate applies
Internationally
Pay using QR payment method
Locally
 
Free
NAF or governmental transfers except
for monthly aid, deducted
from the transfer amount
National Aid Fund / Governmental Entities 
Maximum 2000JD
0.50
Dormant account
UWallet app
2 JD monthly
Request a loan
UWallet app
3 JD per request (Effective 06-01-2024)
Is there a minimum or a maximum for purchases/ transfers/ withdrawals/ deposits through UWallet?
There are clear limitations imposed by the service provider for all transactions conducted from UWallet accounts. These are indicated in the following table.
Number of allowed daily/monthly transactions
Transaction limit
Service
10  transactions per day / 50 transactions per month
JOD 1,000 per transaction
Deposit through agents
10  transactions per day / 100 transactions per month
JOD 500 per transaction
Deposit through ATMs
10  transactions per day / 100 transactions per month
JOD 1,000per transaction
Cash withdrawal from Umniah showrooms, money exchange offices, and retail outlets that provide the UWallet service.
10  transactions per day / 100 transactions per month
JOD 500 per transaction
Cardless Cash withdrawal from ATMs
45 transactions per day / 600 transactions per month
JOD 500 per transaction or according to the ATM limit, with a maximum of JOD 1,500 per day
Cash withdrawal from ATMs with a card
25 transactions per day / 200 transactions per month
JOD 1,000per transaction
Person-to-person transfers (individuals, merchants, or business companies)
15 transactions per day / 200 transactions per month
JOD 1,000per transaction
Merchant transfers (individuals, merchants, or business companies)
45 transactions per day / 600 transactions per month
JOD 1,000 per transaction with a smart wristband
JOD 1,500 per transaction with a card
Payment at points of sale (local, international, online)
20 transactions per day / 200 transactions per month
JOD 10,000
Payment for eFAWATEERcom services
50 transactions per day / 300 transactions per month
JOD 1,500
Payment for Umniah services
20 transactions per day / 80 transactions per month
JOD 1,500  
Payment using QR code
15 transactions per day / 50 transactions per month
JOD 2,000  
National aid transfers and some government services
15 transactions per day / 50 transactions per month
JOD 2,000  
Salaries/payments
15 transactions per day / 50 transactions per month
JOD 5,000  
Loans
15 transactions per day / 200 transactions per month
Varies depending on the service
Payment to companies
 
The changes on the fees of UWallet’s cards will be effective starting from 02/01/2023
Card Type
Count
Fees
UWallet’s Virtual Gold Card
1
Free
2 – 3
1 JD
4 and above
5 JDs
UWallet’s Gold Debit Card
1 and above
5 JDs
UWallet’s Wearable
1 and above
5 JDs

 

Card type
Number of cards
UWallet debit card/ Bracelet
10 cards in total
UWallet virtual card
10 cards